A Balanced Approach Grounded in Facts – Services Listing March 27, 2020

Our response to COVID-19 is the most important issue at the moment. Guided by our values, we continue to respond quickly as this situation evolves. Our operations respect the wisdom and recommendations of government and health authorities. At the same time, we respect the needs of our participants and are focused on helping them through this time by keeping them connected to supports, and to our community. We will innovate how we deliver our services with the health and safety of all as highest priority, and we thank our staff and participants for their courage during this uncertain time. How we provide these services will likely look different daily, and weekly.

For March 27, 2020, here are the services that are provided. This will be updated as situations change.


  • Suspended hosting external events and meetings; virtual meetings encouraged.
  • Staff are asked to stay home if they are feeling unwell.
  • Staff must update managers of any plans for travel, includes dates and destination.
  • Increased availability of hand washing stations.
  • Continued emphasis on hand washing and hygiene practices.
  • Hand washing reminder signs have been distributed to all work sites and housing units.
  • Additional cleaning measures have been implemented at all sites for high touch areas, as per public health recommendations.
  • Volunteer activities suspended.


Naomi Centre:

  • Single rooms in use only.
  • Implemented triage tool for any new possible residents as beds are available.
  • Phone check-ins with former residents have been implemented to reduce external visits.
  • Weekly former residents supper changed to take-out meals only.
  • Twice daily deep cleaning of facility

Brian Martin Housing Resource Centre

  • Closed. People are encouraged to call 738-0457 to connect with housing services. Limited opening hours will be communicated next week.


Community Support Program:

  • Reduced services focused on one-on-one support of those most vulnerable.
  • Transportation only provided for essential reasons such as medical appointments.
  • Medication delivery program offered nightly.
  • Visiting hours cancelled.
  • Stella’s Pride cancelled.

Emmanuel House:

  • Open for current residents only.
  • Former resident suppers take-out meals only.
  • Visiting hours cancelled.
  • Twice daily deep cleaning of facility.

Just Us Women’s Centre:

  • Teleconferencing group sessions to be offered at the Correctional Facility for Women starting March 30.
  • Suspended peer support group on Mondays.
  • Individual counselling to start by phone.
  • Trauma group start-up is postponed.
  • The addiction group is suspended. We are attempting to make teleconferencing available.


Employment Services:

  • Adult Basic Education group is suspended.
  • Transitions to Work group connections happening virtually.
  • RBC Future Launch group assessment will be delayed.
  • Employment suppers are cancelled.
  • Employment Services Cabot Building closed. Please call 579-1181 for assistance. Limited opening hours to be communicated the week of March 30.

Clean Start/Home to Stay:

  • Responding to individual customer needs as possible.


  • Open 11-7 for curbside pick up and free delivery.
  • Check social media for regular updates.


  • Choir rehearsals are cancelled until further notice.


  • Responding to essential calls only.
  • Trades Helper program suspended.
  • Cleaning staff on duty.


  • Requesting all donations to be mailed and or sent online www.StellasCircle.ca.
  • Accepting donations of unused travel-sized hand sanitizers.

  • Members of Stella’s Circle’s Leadership Team participate on a Vulnerable Populations Working Group and various task forces, spearheaded by the Department of Health and Community Services.
  • The Leadership Team continue to teleconference with the Department of Health and Community Services and the Regional Health Authorities.
  • The Leadership Team members are continually seeking advice and coordinating efforts through the Downtown Health Care Collaborative.
  • Stella’s Circle is coordinating with social media messaging with the Department of Health and Community Services.


  • The CHANNAL Warm Line is available at 1-855-753-2560 9am to 12am daily. They are there to listen and help.
  • The Mental Health Crisis Line is available 24/7 for anyone experiencing a mental health crisis 1-888-737-4668.
  • Visit BridgetheGapp.ca to access several free, online mental health and addictions programs to support your mental health during COVID19, including a 30-day free mindfulness challenge, and The BreathingRoom.
  • The Crisis Text Line is confidential, free and available to anyone in NL, any time. Text ‘Talk’ to 686868 and a trained volunteer will be available.
  • For more information about COVID-19 and to complete an online self-assessment visit 811healthline.ca prior to calling 811.